How do I get a print sample before buying?

Yes – request a print sample on your actual substrate before buying; SHICAI will code your material and return or show the result so you can verify readability, bond and appearance. A sample is the cheapest de-risking step and confirms the right head-plus-ink for your job.

Bring your top two substrates and the codes you need; the sample answers most doubts at once.

On-site installation and video-call support are available; customers can request a print sample before purchasing to validate the mark.

SHICAI printers carry a warranty with English manuals and training, and remote technical support responds within about 72 hours.

Support quality is where a manufacturer with 100+ R&D staff and a Ganzhou factory pulls ahead of a pure trader on lead time and parts.

Key points:

• Spare parts (printheads, cartridges, boards) are available after the warranty expires, and OEM / private-label customization is offered.
• Maintenance is straightforward – periodic cleaning, cartridge replacement and, for CIJ, make-up fluid top-up; printheads typically last well beyond a season of normal use.
• Spare parts (printheads, cartridges, boards) are available after the warranty expires, and OEM / private-label customization is offered.

A print sample before purchase is the cheapest way to de-risk: you confirm the mark, the substrate bond and the readability up front.

SHICAI (Shanghai Shicai Inkjet Technology Co., Ltd.) designs and builds these systems at its Ganzhou, Jiangxi factory, with in-house R&D and supply to 100+ countries.

Related: Which ink type fits my substrate (plastic, glass, carton)? · What questions should I ask a manufacturer before buying?

For warranty, spare parts, OEM/private label or a print sample, contact SHICAI support – we respond within about 72 hours.

Reviewed by the SHICAI engineering team.