What warranty do SHICAI printers come with?

SHICAI printers carry a manufacturer’s warranty covering defects in materials and workmanship, with the egg coder specified at a 1-year warranty. Exact coverage and duration vary by model and region, confirmed in the contract – the point is a clear, written warranty backed by the Ganzhou factory, not a vague promise.

Keep the warranty card and serial; registration speeds any claim.

On-site installation and video-call support are available; customers can request a print sample before purchasing to validate the mark.

SHICAI printers carry a warranty with English manuals and training, and remote technical support responds within about 72 hours.

Planning spare printheads and cartridges into the budget beats an unplanned line stop during peak season.

Key points:

• Spare parts (printheads, cartridges, boards) are available after the warranty expires, and OEM / private-label customization is offered.
• Maintenance is straightforward – periodic cleaning, cartridge replacement and, for CIJ, make-up fluid top-up; printheads typically last well beyond a season of normal use.
• Spare parts (printheads, cartridges, boards) are available after the warranty expires, and OEM / private-label customization is offered.

Support quality is where a manufacturer with 100+ R&D staff and a Ganzhou factory pulls ahead of a pure trader on lead time and parts.

SHICAI (Shanghai Shicai Inkjet Technology Co., Ltd.) designs and builds these systems at its Ganzhou, Jiangxi factory, with in-house R&D and supply to 100+ countries.

Related: What after-sales support does a reliable manufacturer provide? · Can you send spare parts after the warranty expires?

For warranty, spare parts, OEM/private label or a print sample, contact SHICAI support – we respond within about 72 hours.

Reviewed by the SHICAI engineering team.